Sorry, your blog cannot share posts by email. The VeriFone is not recognizing the forms in the printer. Serial Number. etc, Can You Deposit a Money Order at an ATM? Please allow up to 30 days for processing. When the document is processed, the scanner captures an image of the document and stores it on the scanner. 1301 Main Street Sulphur Springs, Texas 75482 Send the form with your purchasers receipt to Fidelity Express. Please call 800-621-8030 ext. Answered, How to Track a Money Order from Western Union, MoneyGram, USPS, etc, How to Cash a Money Order: Step-by-Step Instructions, 11 Gas Stations That Do Money Orders (Fees, Limits, etc Shown), Maximum Amount for Money Orders at 20 Places That Sell Them, The Cheapest Place to Get a Money Order (+ Other Low-Cost Options), Where Can You Cash a Postal Money Order? Return with the receipt and a $15 processing fee to the listed address. A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. Do money orders have an expiration date? US Express Money Orders are a convenient and reliable. What form of payment may I use to pay my bills? be advised. Fees range between 50 cents and $1 per $500 purchased. Please allow 2 weeks for processing. To request a refund of a Fidelity Express money order, complete this form, enclose it with a copy of the corresponding . This service is available Monday thru Friday, 8:00 – 5:00 CST. 7030. How do I find out the status of my money order? Be sure to keep your receipt with serial numbers as you might need it for tracking purposes. 7021. • A photocopy of the money order will be provided if the money order was cashed and a copy of same is provided to MoneyGram. Processing fees are non-refundable and subject to change without prior notice. Please call our Customer Experience team to reset your VeriFone and printer. Use our location search tool to find our locations near you, based on any address. Please see the service charge notice on the back of the Fidelity Express money order. None of Fidelity Express partners we contacted cash money orders. 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Yes, we will attempt a refund if the money order has not been cashed. Fidelity Express, established in 1988, is a full-service financial services company. I am the payee of a Fidelity Express Money Order and the original money order was lost or stolen. Call Customer Experience at 800-621-8030 ext. Enter the serial number from the receipt/stub and the money order amount. The forms contain the information for submission to Fidelity Express. Enter the serial number from the receipt/stub and the money order amount. When voiding a money order, why does the VeriFone display "Serial # Not Found" or the wrong dollar amount? If a money order has been cashed, a photocopy of the front and back of the money order can be obtained by completing our Photocopy Request Form. Where can I pay my bill or buy a money order? 63 Options Detailed, 24-Hour Money Orders: Where to Get a Money Order Any Time of Day, What Do I Need For a Money Order? Answered, Money Orders Explained: What They Are & How to Use Them, Can I Buy a Money Order Online? Post was not sent - check your email addresses! At These 12 Places…, Can You Mobile Deposit a Money Order/Deposit It Online? What happens to the documents I process through the scanner? Like other money orders, Fidelity Express money orders are printed with the amount but require you to fill in basic information about yourself and the recipient, including your signature. A money order is similar to an ordinary check, except that it's prepaid rather than linked to money in a bank account. Answered. Cancel *Check cashiers: Call 800-621-8030 to request a Logon ID. How Long Are They Good For? To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. You can buy a money order from a variety of organizations, including the United States Postal Service, many banks or credit unions, and private companies such as MoneyGram and Western Union, which sell money orders through various merchants. You may refund money orders up to a maximum of $1,500 per individual, at your discretion. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Fidelity Express drafts your bank account and sends the funds to the biller. When you see the “Tamper” message, the equipment has locked up and must be replaced. Before refunding a Fidelity Express money order, make sure the consumer has the original money order … Call our Customer Experience team at 800-621-8030 ext. 7021 for assistance. If you are paying a bill to one of the non-contracted billers we offer, you must pay with cash. Answers by Issuer (Western Union, etc), Can You Use a Money Order to Pay Rent? Please find the Consumer Care Affidavit form in English here and in Spanish here. Reporting Consumer Fraud . However, most require that you pay in cash. Dedicated to delivering affordable, trustworthy financial services to your community. It offers money order services in more than 20 Southeastern states in the U.S. To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. Send the form with your purchasers receipt to Fidelity Express. 1301 Main Street Sulphur Springs, TX 75483. Dedicated to delivering affordable, trustworthy financial services to your community. Answered, How Long Does a Money Order Take to Send, Clear, or Refund? We contacted affiliated Fidelity Express retailers throughout Florida, Indiana, and Texas to find out more. The consumer requesting the refund must have both the receipt and the money order. Money orders can also be deposited into bank accounts. These locations sell Fidelity Express-branded money orders, but policies regarding payment options, ID requirements, maximum money order limits, and fees vary from store to store. If you do not have the original money order or purchaser’s receipt, please call 800-621-8030 ext. However, if it is not used (presented for payment) within two years of the purchase date, there will be a non-refundable service fee deducted from the amount of payment shown on the money order. If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. At the time of publication, Fidelity Express states that if you do not cash a money order within 2 years of the date of issuance, a fee of $2 will be deducted for each month from the date of purchase. Please call 800-621-8030 ext. Banks? Money orders can be cashed at check-cashiers or retailers, subject to the policies of the cashing location. How do I request a stop payment on a money order? Fidelity Express’s money order fees vary by location. Fidelity Express Money Gram This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business. If this occurs after hours, weekends or holidays, immediately print a Deposit Report. Can I get a refund? Replacements for Fidelity Express and USPS money orders are available up to two years after the original money order was purchased. The VeriFone needs to be rebooted or at least one of the cables is not connected correctly. Click on a resource below to learn more. If I make a mistake, can I change the name on the "Pay to the Order of" line? Fidelity Express, established in 1988, is a full-service financial services company. How to Mail a Money Order Explained, How to Verify a Money Order (MoneyGram, Western Union, etc), Where Can I Get a Money Order on Sunday? How can my business verify a money order is okay to cash? If you have questions about if a bill payment can be voided, call our Consumer Care team at 800-621-8030 ext. Check your cables and reboot the VeriFone. Money order serial numbers must be reprogrammed into the terminal. Can I get a refund? What should I do if the "Success" message appears on the VeriFone, but nothing prints? 800.621.8030. You deposit cash received from consumers into your bank account. Where can I cash a money order? Fidelity Express’s money order partners typically include independent liquor stores, convenience stores, and grocers. Separate forms are required per refund request. Short Answer: Many retailers affiliated with Fidelity Express sell money orders but do not cash them. Never refund a money order if the consumer only has the receipt. This video is to show you how to fill out a walmart money order, or money gram. It offers money order services in more than 20 Southeastern states in the U.S. Complete and send to us our Money Order Refund Request Form. 7023. Fidelity Express Money Order Co., Money Orders, Where to Live & Work. 7021. I got an email for request insurance money for puppy in regina sask as customs had him. Fidelity Express will refund you lost money orders with a $20 service fee. FIDELITY EXPRESS MONEY ORDERS CORPORATE HEADQUARTERS1301 MAIN STREET, Sulphur Springs 75482P O BOX 768SULPHUR SPRINGS, TX 75483 RECORDING STATES" System Problems, call again later" 800-621-8030 & 903-885-1283 SULPHUR SPRINGS Texas *UPDATE Employee: Money Orders While not every retailer affiliated with Fidelity Express sells money orders, you can find those that do by filtering the location search results on the Fidelity Express location finder. You cannot track the money order online without the serial number, but if you have trouble checking the status, you can call Fidelity Express at (800) 621-8030 for assistance. Call our Customer Experience team at 800-621-8030 ext. Join today and be a part of the MANY participants who are. Don’t submit your request for a copy until your money order has been processed by the recipient—unless you want to cancel the money order. Solved, What Happens If I Cash or Deposit a Fake Money Order? 7 Options Listed, How to Correct a Mistake on a Money Order: Process Explained by Issuer, Can a Money Order Bounce When Deposited or Cashed? Most stores do not require purchasers to show ID, although several told us that customers must present a valid photo ID when buying a money order of $1,000 or more. Fidelity Express Money Order Status Tracking Just Enter Fidelity Express Money Tracking Serial number and Sent Amount to track and trace your Real time money order delivery status information Online instantly. The business may also obtain login credentials to our website to log-on anytime 24 hours a day, seven days a week, and receive a unique verification number. If the money order has not been cashed, they’ll get a refund. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. I lost my money order purchasers receipt. Why is the VeriFone not printing a report? How do I request a money order photocopy or refund? ©2013 - 2021 More Holdings LLC | All Rights Reserved. 7030 to verify the payment went through. The VeriFone is ready to print when the light is solid green. Usually, the window to void a payment is 10 to 30 minutes. Fidelity Express money orders do not expire. If neither of those issues are present, call our Customer Experience team at 800-621-8030 ext. Complete and enclose a separate form per request. Our company has been providing safe, reliable, dependable money order for consumers since 1989. In order to induce US Express Money Order(USEMO) to refund the face amount of the above money order, and in consideration of the payment to me of the face amount of the above described money order, I(we) authorize USEMO atits discretion to stop payment on this money order and agree toreimburse USEMO forthe face amount of the money order and to hold USEMO harmless against any and … Why does the VeriFone display "No Forms Loaded" when I have forms inside the money order printer? How do I request a money order refund? Maximum money order limits also vary by location. If you sent a Fidelity Express Money Order to a potential fraudster, please call our Consumer Care Center at (800) 621-8030 for assistance. The check casher or bank may then refund the money order. Answered, Money Orders at Walmart: Cost/Fee, Limit, Hours, Payment Options, etc, Can You Buy Money Orders Online With PayPal? Yes, we will attempt a refund if the money order has not been cashed. Please make copies for your records. There is a non-refundable processing fee of $20.00 (subject to change without notice). Resources. Complete and send to us our Money Order Refund Request Form. 19 Options Listed, Where Can I Cash a Money Order? Fidelity Express is a premier leader in the walk-in bill payment and money order space. To void a money order printed the previous day, call Accounts Receivable at 800-621-8030 ext. Rules & Requirements Explained, Where Can I Cash a Western Union Money Order? Please allow up to 30 days for processing. Where can I buy a money order? purchaser’s receipt or the original money order, then mail, email or fax via the contact information below. 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