Is this a place or activity you would go to on a, Are the prices for this place or activity, Is this a must-do if you are traveling with a, Is this a romantic place or activity that you would suggest for, Is this a place or activity you would suggest for, Is this attraction a good place to visit on a, Blvd Kukulkan, Km 14.5 JW Marriott Cancun Resort and Spa, Cancun Mexico, Sous Chef Gonzalo Ruiz and Banquet Chef Guadalupe Monterroza were the kings of the kitchen!!! As a Bonvoy gold member, we have been granted a late check out which was appreciated. MarriottCancun, Director of Rooms Operations at JW Marriott Cancun Resort & Spa, responded to this review Responded 11 July 2019 Dear Kenny C Thank you for taking the time to post a review about your recent stay at the Marriott Cancun Resort. The food was perfect, service was amazing! The following morning, after I woke up to bruises over most of my body, I went to the front desk to speak to the manager. Marriott | Marriott Bonvoy - JW Marriott Cancun, Mexico [Master Thread] - Originally Posted by theOtherHolmes Yea Titanium so would have breakfast anyway (not sure if the same as club 91). Now that the Club and Club level rooms have been renovated this is once again a great value. JW Marriott Cancun Resort & Spa Hotels in Cancún: Read reviews written by 10Best experts. Club 91 not a good value Let me say the staff is friendly. Employees continue to be friendly and helpful and the large variety of restaurants is nice. Thank you so much to the ladies and gentlemen of Club 91. I really wish it had a balcony, maybe some carpet. And we so appreciated it. Accessibility . Cocktails in the evening. Confession - the guacamole and pico de gallo were outstanding (not spicy though) and I put them on everything. The breakfast is your typical Marriott executive lounge breakfast. We enjoyed the ocean view. JW Marriott Cancun Resort & Spa is ranked by U.S. News as one of the Best Hotels in Cancun for 2020. I really wish it had a balcony, maybe some carpet. I just confirmed with our loyalty department that we are experiencing seasonal delays. Now, that was truly special. Service . The therapist was very professional and the overall experience relaxing. Our room was very comfortable and shortly after we were in the room, the hotel sent the amenity I'd selected for my Marriott Bonvoy status - a cheese and cracker tray and a small bottle of wine. This property does not participate in the Fine Hotels & Resorts program from American Express, so your booking options are limited to booki… Excellent and friendly service combined with five food events daily and an open bar from 6 to 10 make this a stand out value. Priceline™ Guest Score [8.9 Excellent] 【 JW Marriott Cancun Resort & Spa Reviews 】 Read reviews by verified guests of JW Marriott Cancun Resort & Spa in Quintana Roo. We loved this experience and we will definitely be back! Thank you so much again. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. Choose Club 91 if an all-inclusive experience is your goal. Dinner is more soup, a small entree, ( one night a very good fish)and rice, beans, mixed vegetables. Club 91, Cancun: See 34 reviews, articles, and 25 photos of Club 91, ranked No.23 on Tripadvisor among 81 attractions in Cancun. Our hotel boasts upscale rooms, on-site dining, Mayan-inspired spa treatments and unmatched beach views. They did find me a banana upon request. The lounge staff is the best - Yasmin, Josephat, Walter and Mayte all made our stay so nice. While the convenience of the Club was great, the ambiance is awful. Our room wasn't ready on arrival (late afternoon) which was a little challenging after a long day of travel. Some more cozy options in the bar area. It felt very institutional.The rooms were clean, modern and large. We were given dishes that were made especially for us. Both The Mark and Crosby Street Hotel are highly recommended by professional travelers. Benefit from the historical knowledge of your guide as you explore the Maya ruins and colonial city, then cool off with a swim in the cenote’s fresh waters. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This is the version of our website addressed to speakers of English in the United States. entree changes nightly, but the rest stays the same with a potato option popping up on a couple nights.Dessert each day (5 days) small cakes. The JW Marriott and Ritz-Carlton club lounges are very comparative and both are Reward Category 6 properties so both cost the same Marriott Bonvoy points per night, but the Ritz-Carlton charges almost $50 USD per night extra with a resort fee while the JW doesn’t have a resort fee. We never had to visit the front desk as they made our reservations and helped us with any needs. Most of the JW Marriott Cancun Resort & Spa reviews you’ll find online aren’t going to paint an accurate picture if they’re more than a few months old. Isn't all-inclusive but has anything you could want for a price. Ratings: Staff [9.2] - Cleanliness [9.3] - Location [9] Inspired by the great pyramid of Kukulcán, the executive club lounge labelled Club 91 is an exclusive haven of luxury. Mr. Marino and I had a wonderful time each time we came in. I was promised 40,000-50,000 Marriott points for my inconvenience and suffering, which I have not received some 4 weeks later. :Louis is still king of the kitchen and the new staff are. Let me say the staff is friendly. We stayed there one night at the end of our trip in the Yucatan, and it was a very pleasant experience. Internally though, the property upped its game as well. hotel within a hotel). Marriott | Marriott Bonvoy - JW Marriott Cancun, Mexico [Master Thread] - Thanks for the info. The gym was great - on the 5th floor with windows on 3 sides, perfect for the hot Cancun weather. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Located at KM 14.5 within the first third of Cancun's popular (and highly touristy) Hotel Zone, the JW Marriott Cancun Resort is close to the airport and several of Cancun's attractions. The breakfast was amazing, the infinity pool is great, the beach was clean. Highlights . Thank you JW Marriott and Club 91 for an unforgettable experience! That’s because in the summer of 2019, the resort completed a $40 million renovation. JW Marriott Cancun Resort & Spa, Cancun Picture: Club 91 - Check out Tripadvisor members' 50,542 candid photos and videos. Cleanliness . Adults Only and Adult Friendly Resorts Cancun, Hotels near Cancun Airport Transportation, Hotels near (PCM) Playa Del Carmen Airport, Surfing, Windsurfing & Kitesurfing in Cancun, La Isla Shopping Village: Tickets & Tours‎, Xoximilco Cancun by Xcaret: Tickets & Tours‎, Zona Arqueologica El Rey: Tickets & Tours‎, El Parque de las Palapas: Tickets & Tours‎, Puerto Cancun Marina Town Center: Tickets & Tours‎. We met several other nice families at the pool and people would pass along their water toys as they were leaving the hotel, which was super nice. Dear 226cyndif,Thank you for sharing your valuable feedback regarding your recent stay at our resort. JW Marriott Cancun Resort & Spa details: Find a lifetime of recollections at the JW Marriott Cancun Resort and Spa. 216 reviews of JW Marriott Cancun Resort & Spa "Over the past several years, my wife and I have had the opportunity to stay at both the JW Marriott and the Casa Magna. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Review of JW Marriott Cancun Resort & Spa Reviewed January 9, 2020 via mobile We stayed for 2 nights in a Club 91 room so we had access to all of the food and drink presentations. It felt very institutional. Service . We've stayed at this JW several times and it was getting a little tired. Marriott Cancun Resort: Went back -- enjoyed it just as much - See 4,936 traveller reviews, 4,543 candid photos, and great deals for Marriott Cancun Resort at Tripadvisor. What else could the hotel to do to improve? Cordially,Daniel AguirreFront Office ManagerJW Marriott Cancun Resort & Spadaniel.aguirre@marriott.com998-4849600, This is the version of our website addressed to speakers of English in the United States. We booked the Club91 level which was fantastic - it is the top two floors of the hotel, so great views from our patio. However, the Hyatt Ziva isn’t officially aligned with a World of Hyatt category, as there’s a separate award chartfor stays at the chain’s all-inclusive resorts. Sorry, there are no tours or activities available to book online for the date(s) you selected. I believe it’s worthwhile to upgrade. I have left messages at the hotel, with no response. Husband and I came for our anniversary and were only planning on staying 3 nights at JW Marriott with a Club 91 reservation, but our experience was so incredible, we booked an extra 2. nights, thanks to the help of Andrea, the managing staff of Club 91. Some more cozy options in the bar area. And don’t get me going on that coffee machine. Avoid hidden costs with transfers and a buffet lunch included in the price. Old watermelon, grapes, and apples. We used the gym and spa as well - as a Club91 guest, we had spa privileges (you could use the steam room, sauna, hot/cold pools, and just relax there). Thank you for your patience.It was a great pleasure hosting you, hoping we have the opportunity to welcoming you back on your future travels to the Mexican Caribbean. Please choose a different date. Guest benefits include, but are not limited to, exclusive access to Club 91 Lounge, personalized check-in, priority spa reservations and complimentary access to its second floor, high speed internet access, ocean view rooms, butler service, a departure gift, and much more. But let me tell you, Josephat makes a fantastic cocktail - WOW!! JW Lobby Bar highlights a contemporary ambiance with unique décor and spectacular ocean views. We chose the a la carte option as we knew that we wanted to try a lot of the local cuisine. ... Best Cancun hotels 2019: ... J W Marriott, Cancun, Club 91 - … Review tags are currently only available for English language reviews. Lunch is a soup and small sandwiches and some type of hot entree. more, Lock in the lowest price from these sites. JW Marriott, part of Marriott International, Inc., today announced the completion of JW Marriott Cancun Resort & Spa’s highly anticipated renovation, which includes an extensive transformation to all 447 lavish ocean-facing guestrooms and suites. The equipment was high end and well maintained. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Club 91 Review of JW Marriott Cancun Resort & Spa Reviewed February 13, 2020 The concept of the Club 91 was very good as you paid for a particular experience and it … 4.6 out of 5.0. JW Marriott Cancun Resort & Spa: Excellent - See 389 traveller reviews, 741 candid photos, and great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. Like the Ritz-Carlton Cancun, Marriott’s other, nearby flagship property, the JW Marriott Cancun Resort & Spa rates Five Diamonds from AAA. JW Marriott Cancun Resort & Spa: Rude agent at Club 91 - See 379 traveler reviews, 729 candid photos, and great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. The pools there are great as well. Redemptions for standard rooms require 25,000 points per night on a single- or double-occupancy basis, worth roughly $425 based on T… She loved all of the "bays" and places to swim around, it was huge. Crosby Street Hotel ranks #1 in New York City with approval from 22 reviewers like BlackBook, Jetsetter and Gayot. If you’re worried about spending any part of your vacation away from the sea, the spa at the JW Marriott has an ocean view. But I have been to other Cancún hotels and this was the cleanest!More. There were many palapas available, even on busy days (the ocean was rough/red flag during our stay, driving most people to the pool) you could get an umbrella. Some were great, some were lackluster, as to be expected. Tons of loungers and good service. JW Marriott Cancun Resort & Spa: Club 91 - Read 437 reviews, view 828 traveller photos, and find great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. We spent a week here for spring break 2019 with two adults and a small child. Off-peak rates begin at about $150, but rates rise to $400 and above during busy periods like spring break and winter holidays. Guest reviews. We are a unique bar, the only one that offers 150 unique, specially-crafted margaritas, curated by a team of innovative mixologists and tequila connoisseurs. Located on the 14th and 12th floors of the JW Marriott Cancun Resort & Spa, Club 91 guests experience exclusive privileges and a lavish array of world-class amenities. It was very sterile. Pools are clean. Instead of checking in downstairs, you are taking upstairs to the Club (14th) floor to check in. The hotel’s evolved Mayan influences provide guests with the ultimate luxury experience in the Mexican Caribbean . 4.8. I have been assured the order for your Bonvoy points is in route and to be reflected in your account in the next couple of days. Guest Reviews. We will definitely be back. Lot’s of soda, water and beer at noon. Lunch is a soup and small sandwiches and some type of hot entree. Overall, Crosby Street Hotel ranks significantly better than The Mark. After the 2 nights we are moving to an oceanfront suite at the RC for 5 nights. Read the JW Marriott Cancun Resort & Spa, Mexico hotel review on Telegraph Travel. While the convenience of the Club was great, the ambiance is awful. Rooms had been recently renovated and were beautiful. As Marriott Rewards member, we have stayed at many Marriott properties and we enjoying returning to Cancun year after year. Our bathroom had a large shower, tub, separate toilet area and the standard JW toiletries (Aromatherapy Associates). The breakfast is your typical Marriott executive lounge breakfast. Please see our partners for more details. 4.6 out of 5.0. more, Recommended experiences in and around Cancun. We only used the family pool, since we had a kiddo with us. Although lacking the cachet of the Ritz (as well as its antiques), the JW Marriott offers luxury, but at rates typically 20 to 30 percent less than those of the Ritz-Carlton Cancun. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some were great, some were lackluster, as to be expected. The chefs took our kosher diet into account and created masterpiece dishes, we were pampered! Jorge at the pool helped us get set up a few times and we also had great service poolside from Sergio, Julio, Javier and Marco (restaurant manager). I had the absolute best creme brûlée there. I've seen complaints in some reviews from guests who expected to get complimentary lounge access, but the hotel is very clear that you must book the Club floor to have access (i.e. We were very happy with the food selections - hot breakfast with made to order eggs/omelets, fruit and pastries; lunch - lots of grilled meats, fresh tortillas, sandwiches,soup, and salads; a dinner which varied by the day (featuring food from various restaurants) and an evening dessert presentation. Off peak redemptions are 40,000 points and peak nights are 60,000 points… We also had a decent size lanai with a view of the beach. In my opinion Club 91 is not worth the additional cost. Amazing coffee, food and snack presentations all day, plus Francisco and Marco at the bar- wowww, the best drinks we've ever had! No snacks (even when requested) like mixed nuts, pretzels, some sort of candy. Check prices, photos and reviews. It was very sterile. The fruit selection was poor quality. At the JW’s Spa, families can relax in a three-level, 35,000-square-foot facility furnished with 17 treatment rooms, a sauna, steamroom and lots of Mayan herbal inspired treatments. THANK YOU!! The. JW looks like to be one of the best option in Cancun, good location, great facility, great service and great beach. Guests can also enjoy a … The pool complex is the real standout at the JW Marriott Cancun Resort & Spa. Taxes and fees that are shown are estimates only. Staff is very friendly. Sincere apologies for the current delay on issuing your promised Bonvoy points. We enjoyed the daily food offerings. The rooms are a great, looks like newly refurbished. Review JW Marriott Cancun Resort & Spa Right in the middle of the action in Cancun’s Hotel Zone, the JW Marriott is an upscale escape that puts a premium on space and subtle luxuries. 95% of guests recommend this hotel . The pizza restaurant was great for our son.It’s a mega hotel which is just not for me, 2 nights was plenty before we moved further to Tulum. Not heavy drinkers, a glass of wine per day, we would go to Walmart and get a bottle or two if not included in stay. Reserve a luxury escape at JW Marriott Cancun Resort & Spa. Although I only booked a few days before my stay, thanks to the fact that it was the off-season, paid rates started at $264 per night for an entry -level ocean-view guest room. The first time we opened our balcony doors we were greeted by the sound of the ocean. I reported the incident to the bar staff at the adult pool area. Review of JW Marriott Cancun Resort & Spa Reviewed July 30, 2019 Let’s just start off by giving a shout out to a wonderful staff in Club 91 on the 14th Floor. Dive into Yucatan’s cultural heritage on this full-day tour from Cancún or the Riviera Maya, calling at Chichén Itzá (admission not included), the Ik Kil cenote, and Valladolid. 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