See 6,373 traveller reviews, 8,434 candid photos, and great deals for Secrets Playa Mujeres Golf & Spa Resort, ranked #7 of 16 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. Wowza.All in all, it was a really good day and we had a great time. it was not something I want in my hotel room. Stay at this 4.5-star luxury resort in Playa Mujeres. The room was nice, but is smaller than at Excellence. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. None of us wanted to be on a small cot) One of our group had the vacation club membership and clearly the resort had an issue with reservations made via that channel vs a direct booking. Enjoy free WiFi, free valet parking, and 2 outdoor pools. Overlooking the garden, the suite is equipped with air conditioning, minibar, LCD cable TV and free Wi-Fi. I`m not a big fan of the reception area. Another time we got in the pool for not even five minutes and staff came and took our towels away even though we were 15 ft away and yelled that we were right there. Gran Porto is from 9am to 5pm -1326 pesos (Central Playa del Carmen). Admittedly, I am incredibly biased towards EPM and just love the big wooden doors that open along with large, air conditioned lobby with that incredible smell. 4.5/5. It's possible that the policy has changed so I would recommend contacting EPM, if it's that important to you. Meal & beverage plans. Just didn`t get that with Secrets. One day pass to the wet areas of the Secrets Spa by Pevonia (per person, per stay) ... guests can enjoy a round of golf per person, per day . Secrets Playa Mujeres Golf & Spa Resort is idyllically located within the exclusive gated community of Playa Mujeres, on Greg Norman's famous 18-hole golf course. The resort was at capacity while we were there, and we never waited more than 5 minutes to get into a cart. And the dismal white wine was served warm (completely unchilled) one night and they just added ice to the glass. Just not the same vibe as we`re used to. Another bad joke. Has anyone run into this? The All Inclusive Day Pass Experience at Secrets Aura Cozumel is a delight for the senses. No reservations required. And a lot of what is written here was also shared in the Playa Mujeres forum on April 23. Discover genuine guest reviews for Secrets Playa Mujeres Golf & Spa Resort along with the latest prices and availability – book now. Very spread out and lots of loungers. Nobody to help move a chair or umbrella if need be. Really a pretty good rate for that amount of time if you ask me. I had sent numerous emails and had lots of communication with the sales staff / reception staff before arriving, but it still took them a long time to find that I was actually supposed to be there. Secrets Playa Mujeres Golf & Spa Resort, Playa Mujeres Picture: Spa hydrotherapy circuit. My only real complaint about the Excellence hotel was the room was never under 72 degrees. What a sweetheart. It certainly feels like the management is trying to juggle too many balls, and failing miserably.The food was also not to the standards we have come to expect, Bordeaux being the exception. Seems like a very large entertainment team compared to here at Excellence. We had the basic Ocean View room and were placed in building 4 on the second floor. In the Secrets Playa Mujeres, we would have been happy with 72. THREE LITTLE BITTY AIRLINE BOTTLES. Mr. Murray was very nice and very easy to deal with. The preferred club bar staff make great drinks!Entertainment during the day was fantastic, the entertainment team were amazing and deserve much praise but in the evenings the shows were sub-par. I'll include room service with this, usually takes about 30-45 minutes to get to your room, which is the norm for most of these resorts. Secrets Playa Mujeres is large and pretty spread out. This is not a day pass. the good thing - the WIFI was good and it included calls from your room to the US without a fee. This is not a day pass. There were only about 10 pool floats for the whole resort, so they were monopolized and hidden by guests as well. Went with two other couples for a getaway. And after check in, you get carted to the `main` resort area with pools, etc. Hibachi table excellent service as well and they did a great job watching my food allergies-- whereas didn't feel all restaurants did. We were all told our rooms would be ready within the hour but they gave us the keys so we wouldn't have to hike back to lobby. Also noticed a big difference in the demeanor of the 2 girls who were working the desk in the Preferred club lounge... barely looked up and no smile. We decided to upgrade, for a fee, that I feel was worth every penny!! View Hotel. We would certainly be glad to have you back for another round of a wonderful stay. It also destroys the 'couples' atmosphere you usually get in the evenings.The property is nice (as it should be, being relatively new still) although you may notice the shingled roofs that just don't look 'right'. Floats for the pool, seriously - you have to bring your own! We decided to upgrade, for a fee, that I feel was worth every penny!! Secrets Playa Mujeres Golf & Spa Resort Rooms. I thing there is a bit more of an elegance that Secrets does not capture. Not nearly as big of a choice as at Excellence, but service and food were good. One day pass to the wet areas of the Secrets Spa by Pevonia® (per person, per stay), located at Secrets Playa Mujeres next door (adults only) 20% off spa treatments (not combinable with any other promotions/offers) Upgraded mini-bar service and bathroom amenities; Complimentary computer access in the Preferred Club Lounge Since we were staying at Excellence Playa Mujeres at the time, and just got a day pass here, you will see a lot of comparisons to the two. On several occasions the main resort area was taken over for companies, resulting in a down sized 'show' and poor service for the guests. Nobody to help move a chair or umbrella if need be. Paying guests not a consideration at all. Rooms were beautiful and always found the a/c to work well. I really enjoy palapas more than just umbrellas.Towards the end of the day, we (and another group across from us) were still enjoying the pool and talking, and the workers were setting up tables and taking down loungers all around us. Just returned from a relaxing trip to SPM. Secrets Playa Mujeres Wedding Day. If you want a party crowd all the time, this is for you. Experience the All Inclusive Day Pass by Grand Palladium Costa Mujeres, located on a pristine beach area north of the busy Cancun. And after check in, you get carted to the `main` resort area with pools, etc. Just didn`t get that with Secrets. They also were responsible for putting on the fire show at night, which was good, and very similar to ones we've seen at Excellence.We had 3 meals there... breakfast buffet at Market Cafe. Probably my favorite pool layout. Still room for improvement but service was very good at all restaurants. Nice area but ove - Check out Tripadvisor members' 55,090 candid photos and videos. Very hard-working and always with a smile.Entertainment team was fun. My only real complaint about the Excellence hotel was the room was never under 72 degrees. They never even brought them back. Really a pretty good rate for that amount of time if you ask me.We arrived at 8:00 with some confusion both at security gate and also at reception. The carts were always fast and...We were staying down the beach a couple miles at Excellence, and were greatly looking forward to spending a day with our friends from the U.K. who were staying here. We saw a lot of people fall every day! Ask 1travelinman about Secrets Playa Mujeres Golf & Spa Resort, Ask LizInTexas about Secrets Playa Mujeres Golf & Spa Resort, Ask Go-OSUBucks about Secrets Playa Mujeres Golf & Spa Resort, Ask GrandTourer_TX about Secrets Playa Mujeres Golf & Spa Resort. And a lot of what is written here was also shared in the Playa Mujeres forum on April 23. With potential there waiting for other guests to accommodate special parties who are not using. Right on the label occasion to consider the upgrade about the experience is felt throughout unfortunately,. 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